Dipdive

About Dipdive

What is Dipdive?

Dipdive is the worlds first “Lifestyle Engine”; a slick mash-up of news, music, and entertainment content where you can connect directly with your favorite Artists, and those same Artists connect directly with you. Dipdive gives you a place to come and kick up your feet, letting you experience cutting edge creative-type creations served up by the hottest Tastemakers and Artists on the planet.

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About Dipdive

So, what’s with the “beta” label?

Currently Dipdive is a beta release. “Beta” is a term our know-it-all tech guys use when they could just as easily say “work-in-progress”. What that means for you is that you can expect to see more content and some even cooler functionality debuting over the next few months. In the meantime we look forward to receiving feedback from you as we continue the development process. So please, tell us what you think by using the Report a Problem page. And thanks in advance!

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About Dipdive

Who is Mr. Dippy?

Mr. Dippy is the end all and be all of what's going on at Dipdive. Too cool for mere words to describe, you've got to experience Mr. Dippy to really understand what he's all about. Mr. Dippy is the maker, the creator, the go-to Dippy guy that has the in on everything you want and need to see here. With a little bit of dip and a little dip of that, you'll see where Dip is going and where it's at.

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About Dipdive

What can and can't I do at Dipdive?

You can't be mean at Dipdive. No exceptions. Dipdive is the convergence and alignment of too many universal forces for any overt negativity to come along and mess it up. But seriously, this is a place where people come together to celebrate; not hate. Connect. Don't create disconnects. A part of that also means that we must all respect the art and materials owned by the Artists and your fellow Dipdive members. Take care to respect content owned by others and we can all make Dipdive a place where creativity and entertainment flow.

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About Dipdive

Can I get my own Dipdive channel?

One of the things that makes Dipdive so special and unique is that the content you experience has been highlighted by our trendmaking "Tastemakers" as being the best, coolest, hippest content that people want to see. Because of this, there is a process we implement which makes sure that the only thing you see is of the utmost quality.

That's the long answer.

The short answer is "not right now". But come up with something really, really, mind-blowingly cool and we'll think about it.

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Channels

What are channels?

Channels are the backbone of the Dipdive experience. It is here where you find the groupings of content (music, videos, and other cool stuff), members, and all the other epic mash-up convergent type stuff you came here for. With channels, you get to connect directly with Artists and get the latest and greatest on each and every move they make, whether on tour, in the studio, or running hysterically from the paparazzi. In the channels area you can also find other fans of the Artists that you love and connect with them as well, creating a community that's dedicated to exploring and celebrating everything that's cool and interesting about your Artist and their art.

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Channels

How do I find channels?

In the upper left corner of the main page you'll see a "Channel Finder" bar. From here you can click "Open" which will show you channels that are available for you to view. If you’re feeling adventurous, you can also search for channels to find something out there that may be hiding but is completely new to you. Go ahead, see what’s out there.

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Channels

What can I do at a channel?

Channels are where you get to watch all the content, videos, and sing-along with songs in a channel's set. Since the channel is the centerpiece to the finding everything you can in regards to connecting to an Artist, you can also find News, view picture albums, post info on forums, find links, read blogs, and find events associated with your channel.

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Channels

What happens when I add a channel to my favorites?

When you add a channel to your favorites it appears on your favorites page. New content just added from your favorite channels is displayed on your member page and can even be viewed at the top of the page in your member toolbar. No waiting. You're red carpet all the way. It's like going into the club through the V.I.P. line and skipping that annoying bouncer. Instant access

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Channels

I added something to 'my library', where did it go?

You can upload your own stuff to your media library, but you can just as easily take media from others. It’s kind of like stealing made legal. When you add anything to your library it’s available to you just like your own uploads are. To experience the new goodies, click ‘manage media’ near any of your media players or select it from the TV pull-down in your toolbar at the top of the page.

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My Account

How do I create an account?

Having a Dipdive account will open the door to all of the cool features that you are bound to enjoy inside. To create a Dipdive account follow these easier-than-boiling-water steps:

1) Click sign up/join Dipdive at the top of page. 2) Fill out all of the forms, including your Dipdive name, birthdate, and email address. 3) Accept the Terms of Use. 4) Input the correct text in the spam blocker. 5) Click continue.

Once you've done this, a really long, strange-looking activation email that's probably more complicated than it needs to be but makes our already top notch tech guys feel that much more useful will be sent to your email address. Go ahead and validate their hard work by clicking the link, which will log you in and allow you to choose a password and customize your account.

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My Account

Why do I have to be 13 years or older?

In order to ensure a safe online environment, Dipdive limits the access of people younger than 13 years of age. Dipdive takes very seriously the online safety of minors and, to comply with state and federal laws, does not give them access to member features on the site.

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My Account

I didn't receive the email, what can I do?

If you’ve mistyped your e-mail address or you did not receive the activation e-mail, check your spam folder or try sending it again to the correct e-mail address. If you’ve already left the sign up page, you can also use the “recover password” link near the log in form. We promise we sent it, but sometimes, very rarely, they get lost or delayed along the way. Once you've corrected the info the email should make it to you safe and sound.

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My Account

I lost my member name / password, what can I do?

Under the username field at the top of the page is a recover password link. Click on it and on the next page you will be directed to enter either the username or email address associated with your account.

Enter the correct information then click "recover password". An email will be sent to your address with a link to a page letting you reset your password. Fill in all the correct information, hit Enter then you're done.

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My Account

How can I change my account details?

After you create it, you have the option to change certain aspects of your account to customize it and make it more "you". In order to change account details click "settings" then on the next page click the "edit" button underneath whatever you want to change.

You can find your settings in the “My Settings” tab on your page or in the top right corner of your toolbar at the top of the page.

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My Account

How can I change the look of my pages?

Dipdive has the ability to change the overall color with the snap of a virtual finger. To change the color theme of your profile, select "edit" in your settings page, then select your color. The color will change automatically and you're done. You don't need to select enter, save, ok or anything. Pretty cool huh? Go there often to check if new styles have been released.

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My Account

How do I deactivate my account?

At present the process for account deactivation is administered internally and must be processed by the Dipdive staff. Don’t worry, we realize that sometimes a clean break is best for all around, so we’ve made the process simple and painless should you want to part ways. In order to have your account deactivated, simply go to the “Report a Problem” page and request that your account be deleted. If you decide to come back, we’ll be right here with open arms. We won’t take it personal!

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Media

Can I upload anything I want?

One of the things that makes Dipdive a cool online experience is the ability for you to upload your own content. While we do want to maximize the flexibility you have in creating your own personal space there are however some limitations to just what it is that you can upload. In order to protect everyone involved (you included) and comply with our Terms of Service, you may only upload images that do not violate the terms of copyright from previous existing owners of the image. The non-legal form of saying that is basically this; try not to upload images that you don’t already own.

Also, Dipdive has some size allowances on the files you upload as well. - Pictures are limited on 5MB per image. - Media for members is limited to 250MB per file. - Media for channels is limited to 1GB per file.

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Media

How do I embed a video at Dipdive?

Embedding videos in comments or blogs gives you that-many-more ways to express just what it is you’re feeling about a particular subject or topic at any given moment. “But how exactly do you embed videos,” you ask? Easy.

Wherever a user has the ability to comment or blog, there is an “E” icon at the very end of the list, inside the formatting tool bar. Click the “E” and a separate window will open. Here is where you embed the code by copy and pasting the url (by the way; Ctrl-C [copy] and Ctrl-V [paste] is the easiest way to do this). To date the accepted sources for video links are Blip.tv, Break, Dailymotion, Google Video, Metacafe, MySpace, Vimeo, and YouTube. Once you are satisfied, click “Insert”. Just like that, your video appears in the comment or blog area! It’s kind of like magic but way more technical than that.

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Media

I uploaded a file but it gets rejected.

When you upload video or audio to Dipdive, we need to go through a few steps to make sure you are allowed to spread it around and share the love. How we do this is we take the file’s fingerprint and check it against a database. If the file is hot (the stolen variety, not the cool creative variety) we have no choice but to lock it up. Stay away from files that are rejected, you’ll get in trouble if you don’t.

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Media

I added a video but I can't see it in the site?

Since there are all sorts of different files types and codes for video we’ve got to convert it to a format that will play smoothly on the Dipdive player (which we know you’ve been playing with. Go ahead and admit it. Cool huh?) When you upload a video and it passes the fingerprint check, your video gets converted and that can take while. To make sure you can go about your business using the other features of the site while you wait, we do add the video to your library, so that you know it will be there for you when it’s all ready and converted. But until we’re ready with the video, it won’t show up in the site.

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Media

How do I organize and order my media?

Dipdive allows you to organize the media that you have uploaded or taken from others. From your library you can sort media into sets. Your Dipdive TV player only plays sets, so you really should put a few together with your favorite audio and video.

To organize and manage your media select the video or music, drag it over, then drop it into the set you want it to appear in.

If you are inside a set you can also change the order of its contents by dragging an item up or down the list. You can do the same with sets; drag them up and down to change their order.

Here’s a tip: Grab an item where your mouse cursor turns into a four-headed arrow pointer.

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Media

What happens when I 'turn off' one of my files?

When you turn off one of your files, it remains in the system but we hide it from all the media players. Not just your own, but also for anyone that added the file to their library. To view just what these files are, go into the area where you add and view files and it will appear there. When you turn a file back on, it may take a moment before it appears in the site again.

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Media

I want to record my webcam, but nothing happens?

Firstly, and often overlooked—in order to view webcam video, you do need a connected, working webcam. If you do have a webcam, the recorder will first ask if Dipdive is allowed to use the webcam. Once you’ve allowed us to use your cam, it may not actually be selected as the webcam device. If no image shows up or something that’s not your webcam shows up, here’s what you do:

1) Right-click or command-click on the webcam recorder area. 2) From the context menu, select ‘Settings…’ and a little window should appear. 3) From the little icon tabs at the bottom, select the one with a webcam icon. 4) If you have multiple video devices, your webcam should be in the pull-down list. Select it. 5) Press the close button and if your cam works properly your face now appears in the page.

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Media

How can I take media from others?

It’s in our human nature that when you see something cool, you’ve just got to have it too. Our highly trained behavioral analysis team has realized this (by watching babies take toys away from each other) so we figured we’d help out. When you are playing the media of someone else a small blue icon with an arrow will be displayed in its corner. When you click the icon a menu will appear that lets you fool around with what you’re watching. Among the options that appear is an “Add to library” control. Click it then whatever you’re currently watching is sent straight to your media library.

So now you may ask, “So they can take my stuff too?” Yes, but that’s a good thing. No matter where your stuff is, the comments and the views are all added to your file. If anything, the people that add your stuff to their pages will only help you make it more popular and as a result, you get more juice and may very well be the next Superstar.

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Pictures

How do I organize and order my pictures?

Dipdive allows you to manage pictures that appear in your sets that you’ve created. Initially when you create a set category, you must manually add the files that you want to appear in that set.

To organize and manage your pictures select them, drag them over to the set you want them to appear in, then drop it into the set. Simple and your done.

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Pictures

Can I take pictures from others?

Not right now, but it won’t be long until you will be able to grab pictures just like you can with media. Can’t wait can you?

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Pictures

Can I upload anything I want?

The ability for you to upload your own content is one of the things that makes Dipdive a cool online experience. While we do want to maximize the flexibility you have in creating your own personal space there are however some limitations to just what it is that you can upload. In order to protect everyone involved (you included) and comply with our Terms of Service, you may only upload images that do not violate the terms of copyright from previous existing owners of the image. The non-legal form of saying that is basically this; try not to upload images that you don’t already own. (are there Size restrictions?)

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Friends

How do I befriend another member?

Creating and connecting with friends that have similar interests, likes, and passions is another great feature of the Dipdive experience. It’s so much more fun to talk to someone when you know they have that same burning passion for the Artists and art that you do.

In order to connect with friends, Dipdive has made the process as simple and painless as possible. Once you’ve searched for and found the friend you’re looking for, simply click the befriend button by their name. A notification will be received by that person who will either accept or decline your friendship attempt. If you've received an invite to be someone's friend, accept the invite. Unless that is, you hate them, in which case you’re probably better of avoiding them and saying “no”.

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Friends

How can I find my members?

In order to find a member all you’ve got to do is run a simple search for whomever it is you’re looking to find. To find a member, go to “Search”, use the pull-down list and select “Members”, then type the name or user ID of the member.

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Friends

How do I remove a friend?

It happens to us all at some point. That person you once called friend is no longer welcome in the realm of your good graces anymore. But what does that mean in terms of getting rid of them from your Dipdive friends list? Simple.

On the friends page go to member name that you want to remove. When the cursor runs over that person’s name it will highlight a pull-down list. Click the arrow and select “Remove Friendship”. You will be asked to confirm this decision, at which point you should probably contemplate just how much this person actually means to you. If they don’t make the cut, then let them go.

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Friends

Can I see what my friends are up to?

Yes, on your home page all the goings on of people in your friends list as well as updates on channels will appear. This is a good way of seeing all the things that are going on at Dipdive and a great way of staying up with the coolest trends and happenings at the site.

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Favorites

Can I see what happens at my favorite channels?

Your “My Favorites” page is the place where all the things you’ve earmarked as important to you is kept track off. When you select a video, channel, song etc. as a favorite it will appear on your favorites page. Favorite pages act as a short cut and direct link to the item that you want to experience.

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Favorites

How do I remove a channel from my favorites?

If you ever feel the need to remove a channel and move on to bigger and better things, we’ve made the process pretty simple and straight-forward for you. On your favorites page is a list of your favorite channels. To remove the channel simply click “Remove” and you’re done. Don’t worry if you want to add the channel again at a later date. You’ll be able to add it and receive all the same cool updates and news as you did before.

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Messages

How do I send someone a message?

Dipdive allows for you to communicate with your friends privately. If there’s anything you want to say that you don’t quite want to declare publically as a comment, go to the friend’s page, then click “talk” next to the icon. Next, write your message in the blank field, then once your message is complete click “Send Message”.

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Messages

Does the other person know I'm sending messages?

Members, including yourself, will be alerted to messages sent to them in one of two ways. The first is when they log into their Dipdive account they will see that they have a message waiting for them in their inbox. The second happens by receiving a message notification at their personal email address indicating that someone…or something…has just blessed them with your witty commentary or scintillating gossip/news for the day.

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Messages

My old messages get removed, can I save them?

Your old messages periodically get automatically removed from your inbox, so if you want to hold on to them and cherish them for all time you’ve got to save them manually. To save messages, go to “My conversations”. A list will appear in which you must click “save” next to the message that you want to keep. Do that and you’re done; message saved and stored until you want to get rid of it.

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Messages

Where can I find the messages I saved?

Finding messages you’ve saved for future reading is as easy as a few clicks of a button. To find your messages, click “My Saved Messages” on the” My Conversations” page to the lower right-hand side of the screen. A list of all saved messages will appear where you can re-read, contemplate, or simply delete them if you’d like.

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System Requirements

I can’t see anything on the page and/or everything looks funny.

Dipdive has been designed to use a group of next-level and standard feature sets that exist on the web today. In order to partake in the full synergy of Dipdive and tastemaking genius, and to truly “experience” it you’ve got to use just the right tools to access all the fun inside. The list of browsers on which you will experience the optimized Dipdive goodness are: o Internet Explorer 7 (IE7) o Mozilla Firefox 3 o IE6 o Firefox 2 o Safari (Windows and Mac based)

Also, to view a lot of the images and video on the site, you will need to make sure that you are using the latest version of Flash player installed on your PC. (Go here to get the latest version of Flash…

http://www.adobe.com/shockwave/download/download.cgi?P1_Prod_Version=ShockwaveFlash

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