Dippers and Divers! All we want to do is help. But in order to do that we need yours first!
Have you seen our Frequently Asked Questions page? We've done our best to provide answers to the questions asked most often. Give it a look before you submit your question: http://dipdive.com/faq/
We also offer a Support Channel with a Developer Blog and User Forums: http://support.dipdive.com/
Since you didn't find the answer in our Frequently Asked Questions or Support Channel, in the fields below, enter the description with as much detail as possible. Please don’t forget to mention the specific area of the site (URLs are useful), channel or member name and as much detail as you can pertaining to the incident.
In case of errors or unexpected behavior, please include:
- Actions taken to create the error (e.g. I clicked this or that; I opened a link)
- Results you were expecting (e.g. I was attempting to watch a video or play a song)
- Actual results due to the error (e.g. My browser crashed; the screen froze)
- Any error messages you've received (e.g. A file with strange numbers appeared describing the error to me)
We appreciate your help in improving Dipdive by providing suggestions and reporting any problems that you encounter. A member of our tech support team will get back to you as soon as possible. Please be patient.